Example Resume: Career Change
[Functional]

Nettie Eileen
8014 Filbert Ave
Chico, California 95928
(502) 555-3945

CAREER OBJECTIVE Agent with a regional real estate firm.
SUMMARY OF QUALIFICATIONS

Communication/Marketing Skills
  • Designed customer information guide for first-time home buyers, which enhances bank's image as knowledgeable lender.
  • Nearly 70% of customers who visit bank and take brochure return for mortgage loan, although bank not always offering lowest lending rates.
  • Addressed market demand by developing automated withdrawal procedure for payments on bank-held mortgages.
  • Handled retail sales for floral designer and introduced new gift line that increased sales 25%.
Leadership Skills
  • Served on team that tripled mortgage turnover for bank.
  • Recommended, adapter and entered loan processing functions into computer system, resulting in faster approval time.
  • Recommended new computer software that improved posting time and decreased errors.
Financial Skills
  • Thorough knowledge of mortgage loans, points and interest, and how they affect the buyers.
  • Process mortgage loans, including FHA and VA loans.
EMPLOYMENT Mortgage Loan Processor, First National Bank, Templeton, KY (April 1992-present)
Bookkeeper, First National Bank, Templeton, KY (Feb 1989-April 1992)
Floral Designer/Sales Clerk, Whitmer's Flowers and Gifts, Nora, KY (June 1987-Feb 1989)

EDUCATION/LICENSING
1995Real Estate License, State of Kentucky
1994, 1991 Division of Continuing Studies, Cutter University, Akron, KY
Courses in real estate law (1994) and data processing (1991)
1993 National Banking Institute, Frankfort, KY
Courses in FHA and VA loan processing
1987 A.S. Degree in Horticulture, Cutter University, Akron, KY

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