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Musical Experience
Accompanist, Children's Choir, St. Luke's Methodist Church, Gray Lake, MN (1992 - current)
- Provide piano accompaniment for 20-member choir.
- Initiated instruction in rhythm instruments; which children now use to accomoany their musical resentations.
- Assist in selcting appropriate music for weekly worship services.
- Assist in directing choir during worship services.
- Initiated and direct combined handbell choir/chancel choir musiacl selections.
- Provide keyboard accompanishment for two summer presentations.
Other Employement History
Account Analyst, Brownbury Financial Services, Minot, MN (1993 - current)
- Analyze and adjust accounts, including applying deferments and forbearances.
- Manually figure borrower and government interest for approximately 65 accounts per day.
- Served on team that recommended computer system upgrade, which enhanced system operation and reduced "bugs" and system "hang-ups".
- Discussed available products, investigated account inquaries and answered customer service questions fr approximately 100 customers daily.
- Assisted in training new service representatives.
- Revised filing system to accomodate centralization of customer service operations and provide easy filing/access for all new incoming correspondence.
- Accepted deposits, cashed checks and balanced teller window.
- Helped balance and maintain branch's daily records.
- Traned all part-time tellers.
- Recommended new verification process, which reduced customer account adjustment activity.
Education/Licensing
B.S. in Education, Otterbein University, Hudson, MN (1995)
Endorsement in Musiacl Instruction
Endorsement in Musiacl Instruction
State of Minnesota Teachers License (1995)
B. S. in Liberal Arts, Minnesota State University, East Ridge, MN (1989)
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