Example Resume: Individual Who Hasn't Stayed at Any Job for More Than One Year
[Chronological]

MARGARET K. COOPER
1815 W. Barber St.
Anchorage, AK 99506
(907) 555-6887

SKILLS SUMMARY Supervisor with seven years accounting experience in medical billing, collections and patient payment plans. Solid background in computer software, computer operations and training. Consistently recruited to trouble-shoot and establish billing/collection policies and procedures.

PROFESSIONAL
EXPERIENCE
March 1995-current Patient Accounts Manager, Chugach Orthopedics, P.C., Anchorage, AK
Supervised three employees in billing office for four orthopedic surgeons. Arrange financial payment plans with patients and set up in-house collection policies.
  • Recruited to reorganize billing office and establish new job responsibilities to improve work flow and create opportunities for cross training and career development.
  • Apprise front and back office staff on all current insurance policies and requirements.
  • Renew physicians' credentials with contracted PPOs, HMOs, and other networks.
  • Established new collection and patient payment policies, which have reduced uncollected bills by 35%.
April 1994-March 1995 Accounts Analyst, Union Hospital Physician Billing Office, Anchorage, AK
Maintained two deposit reports. Managed money for 14 physicians, including all current over-the-counter collections.
  • Assumed temporary position to assist in training 30 employees in registration and scheduling on new computer software system.
  • Hired, trained and supervised temporary employees on old computer system.
  • Supervised temporary employees for collection of old accounts receivable.
June 1993-April 1994 Business Office Manager, Anchorage General Hospital, Anchorage, AK
Supervised nine employees, including front office, billing, collections, payroll and admissions personnel.
  • Hired to revise procedures for collecting patient and insurance portions of patient accounts; reduced turnaround from nine weeks to two.
  • Handled all daily deposits, audited general ledger and prepared month-end reports.
  • Conducted financial interviews with patients still in-house.

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