Train medical and dental providers on patient finance program and practice management software. serve as liaison between providers, sales staff and administrative staff.

• Developed all corporate training and marketing materials for medical financial program and practice management software.
• Evaluate client needs and conform policies and procedures to best suit client needs, while staying within legal and operational constraints.
• Communicate with clients to ensure satisfaction with program and provide education to resolve potential conflicts.

Provided training for headquarters executives and professionals in 50 branch offices throughout the country.

• Developed and maintained a series of training manuals and tests, which were used to evaluate the continued employment of the student.
• Conducted several classroom-style training sessions for specific technical functions.
• Created self-study program, which increased productivity by allowing student to study outside of classroom.