Example Resume: Quality Manager
[Chronological]

STEVEN R. RHOADES
401 Brightwood Dr.
Glen Ellyn, IL 60312
(703) 555-3565

SKILLS PROFILE Manager with 10 years experience in production, supervision and quality control. skilled in counseling customers on quality issues, establishing quality standards and solving quality-related problems. Capable of managing product conference from raw material to final inspection.

WORK EXPERIENCE
May 1991-current Quality Manager, Midway Engineering, San Diego, CA

Supervised three inspectors in manufacturing of sheet metal and machine tools for major aircraft and automotive firms.

  • Manage internal quality of manufacturing records, certifications and requirements of individual customers.
  • Handle internal and supplier audits and implementation of SPC.
  • Raised quality rating with major customer from 60% to 100% in two years; no rejections in three years; resulted in Certified Supplier status and no-inspection status for goods shipped to customer from production plant.
  • Recommended and implemented new process, which increased production by 25% without jeopardizing quality.
June 1988-May 1991 Inspection Supervisor, Tube Forming, Corp., Marshall, CA

Inspected in-process, wedding, flouropenetrant and final assembly.

  • Handled fabrication, layout of aircraft engine tubing and components for major aircraft companies.
  • Implemented new inspection process, which identified and led to correction of potential defects.
  • Helped implement mock-up thrust reverse assembly for W360 aircraft.
Jan 1986-June 1988 Production Supervisor, Transmission Suppliers, Inc., Marshall, CA
  • Supervised manufacturing and grinding of friction wafers for bonding to clutch and transmission parts, meeting tolerances of +.001 or -.001.
  • Recommended new process, resulting in fewer casting cracks, higher product quality and $3 million in new business.
  • Established new production procedure, which increased units produced by 30%.
  • Wrote new quality manual, which established product specifications and standards necessary to meet customer requirements.
EDUCATION
1986 B.S. in Business Management, with Distinction, San Diego State University

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