Example Resume: Operations Manager
[Chronological]
[Chronological]
Cynthia J. Snyder * 215 Kelley Rd. * Honolulu, HI * 96845 * (808) 55-9804
Summary of Qualification
Engineer and manager with seven years production and operation experience. Skilled in team building and in implementing employee involvement and quality control programs to increase morale and performance. Proven track record of exceeding production, quality, safety and financial goals.
Professional Experience
Operations Manager, tileTex, Inc., Honolulu, HI
November 1993-present
Manage and control manufacturing facility. Handle processed, procedures, human resources and financial performance. Work with limited administrative support, which requires ability to "wear all hats." Serve as liaison with headquarters corporate staff and sales team in Chicago.
- Recommended use for manufacturing by-product that has generated nearly $2 million annually in sales.
- Established fully computerized operations with Chicago office, saving $20,000 annually in telephone and facsimile expenses.
- Initiated one-on-one review process with top customers to ensure customer satisfaction and meet or exceed quality standards; have retained 100% of the customers.
(August 1988-November 1993)
Supervised production, scheduling and training activities and assisted production manager in cooperation/support of joint venture customers. Provided technical leadership.
- Initiated use of Total Quality Control and Employee Involvement programs to achieve highest output in 12 years (65% increase over previous year).
- Managed start up of new facility, implemented team concept and achieved performance standards that exceeded first-year goal by 20%.
- Commended by division president for creating/leading teams, supervising successful new plant start up and exceeding production, quality and safety standards.
Education
Bachelor of Science in Mechanical Engineering, Magna Cum Laude, Case Western Reserve University, Cleveland, OH (1988)
Sample Questions | Career Options | Speech Topics | Resume