Example Resume: Office Manager
[Chronological]
[Chronological]
Baton Rouge, LA 70332
(504) 555-4589
- Six years of office supervisory experience
- Skilled in developing successful office procedures
- Experienced in establishing collection plans and monitoring collection activity
- Accustomed to working in a fast-paced environment and successfully handling several responsibilities simultaneously
Office Supervisor, William G. Morse, MD, Talleyville, KS (1992-current)
- Manage operation and maintenance of office equipment , maintain appropriate quantities of business supplies and maintain cost records and supply sources for all business supplies
- Established office payment plan program; arrange payment plans with patients; monitor those accounts to ensure compliance; prepare monthly report detailing collection activity; uncontrolled payments have fallen by 25%
- Perform administrative tasks such as distributing the mall, scheduling meetings and typing letters and documents
- Created and continue to update written job descriptions for office personnel
- Developed manual for all business office procedures, resulting in standardized operations
- Schedule daily appointments, handle phone communication, greet patients, collect payments and post accurate record of office charges and receipts into computer
- Performed business office duties, such as payroll, accounts payable and accounts receivable, and balanced all accounts monthly
- Filled insurance claims and handled carrier requests
- Represented doctor's office in small claims court when filing against nonpaying clients
- Developed and maintained patient confirmation no-show policies, which decreased no-shows by 50%
- Scheduled daily appointments and handled phone communication
- Retrieved and field charts for each day's patients; prepared new patient charts
- Collected and posted payments
- Handled floor sales in lamps and dining room furniture
- Assisted with credit reporting, collections, bookkeeping and installment contracts
- Helped develop special sales and promotion plans, which led to 20% sales increase
Warren County High School, Crow Point, KS (Graduated in June 1988)
Kansas Technical/Vocational college, Kansas City, KS (1988-1990)
Related courses: accounting, computer operations, business communications
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