Example Resume: Hospital Business Office Director
[Chronological]
[Chronological]
1566 Camfield Circle
Colorado Springs, CO 80920
(719) 555-5632
- MBA in Finance, HFMA Fellow (FHFMA) and Certified Manager of Patient Accounts
- Five years experience as hospital business office director
- Knowledgeable and skilled in working with hospital department managers, physicians and administration to improve bottom line
- Strong customer and patient relation skills
Business Office Director, Milton Memorial Hospital, Mawtucket, CT (June 1991-current)
Manage accounts receivable, insurance, collections, inpatient, outpatient and emergency room registrations, switchboard and all telephone system administration for 250-bed facility. Provide budgeting and cost reports assistance. Supervise and schedule up to 40 employees.
Graduate Assistant, University of Connecticut School of Business, Danbury (August 1989-may 1991)- Recommended new computer software, which provides more detailed patient information and allows hospital administrators to evaluate the need for current and future services.
- Established new collections policy, which increased collection of unpaid bills by 70%.
- Initiated new follow-up process with insurance companies, which has enhanced relations with carries and patients and resulted in more timely payments to hospital.
- Honored for bringing office to highest production level ever in just two years.
Provided class instruction for undergraduate students, including evaluating student projects and assigning final grades. Conducted research for professors.
- Assisted with School of Business career counseling program, which provided students with guidance in job searching, resume writing and job interviewing.
- Formed committee that reviewed and revised current undergraduate and graduate requirements to better prepare students for the job market.
- Named 1991 "Outstanding MBA Student" for contributions to MBA program.
MBA in Finance, Cum Laude, University of Connecticut, Danbury, May 1991
BS in Marketing, Magna Cum Laude, university of Connecticut, Danbury, May 1989
Chairman, Healthcare Policy Committee, Eastern Chapter, Healthcare Financial Management Association, Danbury, CT (1993-present)
Board Member, Northeast Region, National Guild of Patient Account Managers (1994-current)
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