Developed and maintain referral base of physicians and other health care providers. Develop annual work plan and budget for marketing areas. Orient new staff on office procedures and computerized scheduling system.

• Coordinate and negotiate contracts with managed care networks, resulting in an increased network of care-givers who must meet specific professional standards
• Developed tools for patient satisfaction and outcomes measurement, which has led to three new successful programs to address patient needs
• Serve as primary contact for all media-related and public-awareness projects
• Coordinate support groups and professional education seminars
• Produce flyers and brochures to inform patients and the public about the center's services, and educate the public about qualified health care

Developed annual objectives and budget for program-related areas. hired and supervised program assistant. Served as primary contact for all media-related projects and press conferences.

• Designed new volunteer recruitment program, which increased the number of volunteers statewide by 40%
• Trained more than 200 volunteer instructors annually for MS programs
• Wrote and edited monthly press releases and quarterly newsletters
• Secured financial underwriting for projects, including annual telethon, which helped finance state education programs, free clinics and special events

• Secured grants for and coordinated community health needs assessment, which identified three major areas of concern
• Designed programs to address assessment needs and organized appropriate health education programs and volunteers throughout the county
• Conducted follow-up assessment, which found nearly 75% improvement in two of the identified areas and 55% improvement in the third