Example Resume: Dispatcher/Driver Manager
[Chronological]

PHYLLIS T. KRAMER
55 Prairie Lane
Cincinnati, OH 58365
(513) 555-3002

SKILLS SUMMARY More than 12 years experience in dispatch and driver management. Solid background in sheduling and coordinating delivery dates and times. Good customer relations skills.
WORK EXPERIENCE
Jan 1989-current Dispatcher, Holden Transit Company, Jackson, MS

Manage dispatching for up to 60 moving van and flatbed drivers.

  • Solicit freight from freight brockers, and contact trip lease and port agents to secure flatbed loads.
  • Order and procure permits and escorts for over-dimensional, interstate flatbed loads.
  • Develop and quote transportation rates to shippers and agents.
  • Recommended and implemednted new scheduling system, which reduces road hours for drivers and has improved driver safety record.
Aug 1982-Dec 1988 Medical Technician, United States Air Force, Honolulu, HI

Assisted in medical care of stick and injured military patients. Scheduled and trained personnel. Managed equipment, supplies and inventory.

  • Supervised Aero Medical Evacuation, including coordinating arrival and delivery dates and times of air evacuation missions with Army and Navy personnel.
  • Oversaw conversion ofcargo aircraft to air evacuation status, which provided needed medical aircraft while making good use of order aircraft.
  • Supervised 20-bed surgical ward.
June 1981-July 1982 Customer Service Representative, Stevenson Lumber, Jackson, MS

Handled customer service requests and inquiries.

  • Prepared and coordinated orders for delivery.
  • Implemented computerized inventory and delivery system.
EDUCATION Certificate of Management, Jackson Community College, MS (1993)
CERTIFICATION Certified Emergency Medical Technician - State of Mississippi
ACTIVITIES Volunteer, Meyers Memorial Hospital, Jackson, MS

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